Refund policy
Pawprint Rangers Co. Refund Policy
At Pawprint Rangers Co., we want you to feel trail-ready the moment your gear arrives. If something shows up wrong, damaged, or not up to standard, we’ll make it right—no runaround.
We offer refunds (or a replacement) for:
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Incorrect items (not what you ordered)
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Damaged or defective products
Timeframe
Refund requests must be submitted within 30 days of the purchase date.
How to request a refund
Email us at support@pawprintrangers.com with:
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Your order number
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A quick description of the issue
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Photos of the item (especially for damage/defects) — this helps us fix it fast
We’ll review your request and respond within 1 business day whenever possible.
Updates to this policy
We may update this Refund Policy from time to time. If you ever want the latest version, just reach out to support@pawprintrangers.com.
Care instructions
For best long-term results, please follow the washing and care instructions provided with your purchase.