Refund policy

Pawprint Rangers Co. Refund Policy


At Pawprint Rangers Co., we want you to feel trail-ready the moment your gear arrives. If something shows up wrong, damaged, or not up to standard, we’ll make it right—no runaround.

We offer refunds (or a replacement) for:

  • Incorrect items (not what you ordered)

  • Damaged or defective products

Timeframe

Refund requests must be submitted within 30 days of the purchase date.

How to request a refund

Email us at support@pawprintrangers.com with:

  • Your order number

  • A quick description of the issue

  • Photos of the item (especially for damage/defects) — this helps us fix it fast

We’ll review your request and respond within 1 business day whenever possible.

Updates to this policy

We may update this Refund Policy from time to time. If you ever want the latest version, just reach out to support@pawprintrangers.com.

Care instructions

For best long-term results, please follow the washing and care instructions provided with your purchase.